FAQ

Hilite FAQ
Your 18+ Short Video Platform

General Questions

1. What is Hilite?
Hilite is a short video platform designed for adults 18 and older. It allows users to create, share, and discover entertaining, creative, and engaging video content.

2. Who can use Hilite?
Hilite is strictly for users aged 18 and older. Verification of age is required to ensure a safe and appropriate environment.

3. How is Hilite different from other platforms?
Hilite is built for mature audiences, encouraging freedom of expression while maintaining a focus on responsible and creative content.

Account & Registration

4. How do I sign up for Hilite?
    •    Download the Hilite app.
    •    Verify your age (must be 18 or older).
    •    Create an account using your email or phone number.

5. Is Hilite free to use?
Yes, Hilite is free to use, but we also offer optional premium features or in-app purchases for enhanced experiences.

6. Can I change my username after registration?
Yes, you can change your username in the account settings, but limitations may apply to how often you can do this.

Content Creation

7. What kind of content can I post?
You can post short videos that showcase your creativity, talents, humor, or any engaging content suitable for an 18+ audience. However, all content must adhere to Hilite’s Community Guidelines.

8. Are there restrictions on content?
Yes, while Hilite encourages creativity, illegal, explicit, harmful, or hateful content is strictly prohibited.

9. Can I monetize my videos?
Yes, creators have the opportunity to monetize their content through features like tips, paid content, or sponsored collaborations.

Community Guidelines

10. What are Hilite’s Community Guidelines?
Hilite’s guidelines focus on creating a safe and respectful environment. We do not tolerate bullying, harassment, hate speech, or explicit illegal content.

11. What happens if I violate the guidelines?
Accounts that violate the guidelines may face warnings, content removal, temporary suspensions, or permanent bans.

Privacy & Security

12. How does Hilite protect user privacy?
Hilite uses secure encryption to protect user data and offers tools to manage your privacy settings. We do not share personal information without consent.

13. Can I report inappropriate content?
Yes, you can report content or users directly within the app. Our moderation team will review reports promptly.

Technical Support

14. Why won’t my videos upload?
Check your internet connection, ensure the file format is supported, and confirm you’re using the latest version of the app.

15. How do I contact customer support?
You can contact us via the “Help & Support” section in the app or email us at support@hilite.com.

Future Updates

16. Are there new features planned for Hilite?
Yes, we’re always working on updates and new features to enhance your experience. Stay tuned for announcements!

17. Can I suggest features for Hilite?
Absolutely! We value user feedback. Send your suggestions via the “Feedback” option in the app.

Got more questions? Reach out to us at hilitetheapp@gmail.com

Thank you for being part of the Hilite community!